:root {
  --ink: #281126;
  --plum: #681b58;
  --violet: #a62e80;
  --pink: #f64f9b;
  --gold: #ffd166;
  --cream: #fff0f7;
  --paper: #fffafd;
  --muted: #735c70;
  --line: rgba(80, 24, 68, .17);
  --serif: Georgia, "Times New Roman", serif;
  --sans: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; color: var(--ink); background: var(--paper); font: 16px/1.6 var(--sans); }
a { color: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
.skip-link { position: fixed; top: -5rem; left: 1rem; z-index: 50; padding: .7rem 1rem; background: var(--gold); font-weight: 800; }
.skip-link:focus { top: 1rem; }

.site-header { position: sticky; top: 0; z-index: 20; display: flex; align-items: center; justify-content: space-between; min-height: 76px; padding: 0 clamp(1.25rem, 5vw, 5.5rem); color: white; background: rgba(40, 17, 38, .96); backdrop-filter: blur(14px); border-bottom: 1px solid rgba(255,255,255,.14); }
.brand { display: inline-flex; gap: .75rem; align-items: center; text-decoration: none; font-weight: 800; letter-spacing: -.02em; }
.brand-mark { display: grid; place-items: center; width: 38px; aspect-ratio: 1; color: var(--ink); background: var(--gold); font: 800 1rem/1 var(--serif); border-radius: 50%; }
.site-nav { display: flex; align-items: center; gap: clamp(1rem, 2.4vw, 2.25rem); }
.site-nav a { color: rgba(255,255,255,.78); font-size: .9rem; font-weight: 700; text-decoration: none; }
.site-nav a:hover, .site-nav a:focus-visible { color: white; }
.site-nav .nav-cta { padding: .55rem 1rem; color: var(--ink); background: var(--gold); border-radius: 999px; }
.menu-button { display: none; color: white; background: transparent; border: 1px solid rgba(255,255,255,.35); border-radius: 999px; padding: .45rem .8rem; font: 700 .9rem var(--sans); }

.hero { position: relative; overflow: hidden; min-height: calc(100vh - 76px); display: grid; grid-template-columns: minmax(0, 1.55fr) minmax(280px, .75fr); gap: clamp(3rem, 7vw, 8rem); align-items: center; padding: clamp(4.5rem, 9vw, 8rem) clamp(1.25rem, 7vw, 8rem); color: white; background: linear-gradient(135deg, var(--ink) 0%, #541644 58%, #7d1f63 100%); }
.hero::before { content: ""; position: absolute; width: 46vw; height: 46vw; right: -20vw; top: -15vw; border: 1px solid rgba(255, 209, 102, .48); border-radius: 50%; box-shadow: 0 0 0 6vw rgba(246,79,155,.08), 0 0 0 12vw rgba(255,209,102,.05); }
.hero-copy, .hero-portrait { position: relative; z-index: 1; }
.eyebrow { margin: 0 0 1rem; color: var(--violet); font-size: .74rem; font-weight: 900; letter-spacing: .16em; text-transform: uppercase; }
.hero .eyebrow, .contact .eyebrow { color: var(--gold); }
h1, h2, h3, p { margin-top: 0; }
h1 { max-width: 900px; margin-bottom: 1.5rem; font: 400 clamp(4rem, 9.5vw, 8.8rem)/.89 var(--serif); letter-spacing: -.07em; }
h1 em, .contact h2 em { color: #ff83bd; font-weight: 400; }
.hero-lede { max-width: 720px; color: rgba(255,255,255,.78); font-size: clamp(1.15rem, 2.1vw, 1.55rem); line-height: 1.48; }
.hero-actions, .contact-actions { display: flex; flex-wrap: wrap; gap: .8rem 1rem; align-items: center; margin-top: 2rem; }
.button { display: inline-flex; justify-content: center; align-items: center; min-height: 48px; padding: .75rem 1.15rem; border: 1px solid transparent; border-radius: 999px; font-weight: 850; text-decoration: none; transition: transform .2s ease, background .2s ease; }
.button:hover { transform: translateY(-2px); }
.button-primary { color: var(--ink); background: var(--gold); }
.button-secondary { color: white; border-color: rgba(255,255,255,.35); }
.button-secondary:hover { background: rgba(255,255,255,.08); }
.availability { display: flex; gap: .6rem; align-items: center; margin: 2.2rem 0 0; color: rgba(255,255,255,.6); font-size: .86rem; }
.availability span { width: 8px; height: 8px; background: #74d9a2; border-radius: 50%; box-shadow: 0 0 0 4px rgba(116,217,162,.12); }
.hero-portrait { align-self: center; justify-self: end; width: min(100%, 440px); padding: 0; background: var(--gold); box-shadow: 20px 20px 0 var(--pink); transform: rotate(1.2deg); }
.hero-portrait img { display: block; width: 100%; height: auto; filter: saturate(.92) contrast(1.03); }
.hero-portrait figcaption { position: absolute; left: -1.3rem; bottom: 1.4rem; display: block; padding: .8rem 1rem; color: var(--ink); background: var(--gold); font: 800 1rem var(--sans); box-shadow: 7px 7px 0 var(--pink); }
.hero-portrait figcaption span { display: block; color: var(--plum); font: italic 600 1.45rem var(--serif); }

section { padding: clamp(5rem, 9vw, 9rem) clamp(1.25rem, 7vw, 8rem); }
.section-intro { display: grid; grid-template-columns: minmax(260px, 1.05fr) minmax(260px, .7fr); gap: 1rem 5rem; align-items: end; margin-bottom: clamp(3rem, 6vw, 5rem); }
.section-intro .eyebrow { grid-column: 1/-1; margin-bottom: 0; }
h2 { margin-bottom: 0; font: 500 clamp(2.7rem, 5vw, 5.1rem)/.98 var(--serif); letter-spacing: -.055em; }
.section-intro > p:last-child { max-width: 600px; margin: 0; color: var(--muted); font-size: 1.05rem; }

.impact { background: var(--cream); }
.metric-grid { display: grid; grid-template-columns: repeat(3, 1fr); border-top: 1px solid var(--line); border-left: 1px solid var(--line); }
.metric-grid article { min-height: 190px; display: flex; flex-direction: column; justify-content: space-between; padding: clamp(1.3rem, 3vw, 2rem); background: rgba(255,255,255,.46); border-right: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.metric-grid strong { color: var(--plum); font: 500 clamp(3rem, 6vw, 5.8rem)/1 var(--serif); letter-spacing: -.06em; }
.metric-grid span { max-width: 180px; color: var(--muted); font-weight: 750; line-height: 1.3; }
.results-strip { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1rem; margin-top: 1.25rem; padding: 1.25rem 1.5rem; color: white; background: var(--plum); }
.results-strip span { text-align: center; }
.results-strip b { color: var(--gold); }

.leadership { display: grid; grid-template-columns: .8fr 1.2fr; gap: clamp(3rem, 8vw, 9rem); background: var(--paper); }
.leadership .section-intro { display: block; position: sticky; top: 130px; align-self: start; margin: 0; }
.leadership h2 { margin-bottom: 1.5rem; }
.leadership .section-intro > p:last-child { font-size: 1.08rem; }
.principle-list { border-top: 1px solid var(--line); }
.principle-list article { display: grid; grid-template-columns: 50px 1fr; gap: 1rem; padding: 1.7rem 0; border-bottom: 1px solid var(--line); }
.principle-list article > span { color: var(--violet); font: 700 .9rem var(--serif); }
.principle-list h3 { margin-bottom: .25rem; font: 600 clamp(1.35rem, 2.5vw, 2rem)/1.15 var(--serif); }
.principle-list p { margin: 0; color: var(--muted); }

.work { color: white; background: linear-gradient(145deg, #681b58 0%, #8f286f 100%); }
.work .eyebrow { color: var(--gold); }
.work .section-intro > p:last-child { color: rgba(255,255,255,.68); }
.case-tabs { display: flex; gap: .6rem; overflow-x: auto; padding-bottom: 1rem; }
.case-tabs button { flex: 0 0 auto; padding: .65rem 1rem; color: rgba(255,255,255,.72); background: transparent; border: 1px solid rgba(255,255,255,.25); border-radius: 999px; font: 800 .9rem var(--sans); cursor: pointer; }
.case-tabs button[aria-selected="true"] { color: var(--ink); background: var(--pink); border-color: var(--pink); box-shadow: 0 0 0 4px rgba(255,255,255,.1); }
.case-panel { display: grid; grid-template-columns: .95fr 1.05fr; gap: clamp(2rem, 7vw, 7rem); margin-top: 2.3rem; padding-top: 2.5rem; scroll-margin-top: 92px; border-top: 1px solid rgba(255,255,255,.2); animation: reveal .35s ease; }
@keyframes reveal { from { opacity: 0; transform: translateY(8px); } }
.case-number { color: var(--gold); font-size: .75rem; font-weight: 900; letter-spacing: .14em; text-transform: uppercase; }
.case-heading h3 { max-width: 620px; margin-bottom: 1.25rem; font: 500 clamp(2.3rem, 4.5vw, 4.5rem)/1 var(--serif); letter-spacing: -.05em; }
.case-summary { max-width: 620px; color: rgba(255,255,255,.68); font-size: 1.08rem; }
.case-body > div { padding: 1.4rem 0; border-bottom: 1px solid rgba(255,255,255,.18); }
.case-body h4 { margin: 0 0 .4rem; color: var(--gold); font-size: .76rem; letter-spacing: .12em; text-transform: uppercase; }
.case-body p { margin: 0; color: rgba(255,255,255,.78); }
.case-body .case-takeaway { border-bottom: 0; }
.case-takeaway p { color: white; font-weight: 800; }

.dashboard-section { background: var(--paper); }
.dashboard-shell { overflow: hidden; padding: clamp(1rem, 2.5vw, 2rem); color: #2b1b2a; background: #f7f4f8; border: 1px solid var(--line); border-radius: 24px; box-shadow: 0 28px 70px rgba(80,24,68,.14); }
.dashboard-header { display: flex; justify-content: space-between; gap: 1.5rem; align-items: center; margin-bottom: 1.25rem; padding: .4rem .35rem 1.25rem; border-bottom: 1px solid #ddd6df; }
.dashboard-kicker, .dashboard-card .card-heading span { margin: 0 0 .15rem; color: var(--violet); font-size: .73rem; font-weight: 900; letter-spacing: .12em; text-transform: uppercase; }
.dashboard-header h3 { margin: 0; font: 600 clamp(1.5rem, 3vw, 2.35rem)/1.1 var(--serif); }
.dashboard-period { display: flex; flex-direction: column; align-items: flex-end; padding: .6rem .8rem; background: white; border: 1px solid #ded6df; border-radius: 12px; }
.dashboard-period span { font-weight: 850; }
.dashboard-period small { color: var(--muted); }
.dashboard-alert { display: grid; grid-template-columns: 36px 1fr; gap: .8rem; align-items: start; margin-bottom: 1rem; padding: .9rem 1rem; background: #fff4d5; border: 1px solid #f1d785; border-radius: 14px; }
.dashboard-alert .alert-icon { display: grid; place-items: center; width: 30px; height: 30px; color: var(--ink); background: var(--gold); border-radius: 50%; font-weight: 900; }
.dashboard-alert p { margin: .12rem 0 0; color: #675741; font-size: .9rem; }
.dashboard-kpis { display: grid; grid-template-columns: repeat(3, 1fr); gap: .8rem; }
.dashboard-kpis article, .dashboard-card { background: white; border: 1px solid #e1dae2; border-radius: 16px; }
.dashboard-kpis article { padding: 1rem; }
.dashboard-kpis article > span { display: block; min-height: 2.5em; color: var(--muted); font-size: .82rem; font-weight: 750; }
.dashboard-kpis strong { display: block; margin: .1rem 0; font: 600 clamp(1.65rem, 3vw, 2.35rem)/1 var(--serif); }
.dashboard-kpis small { display: block; min-height: 1.8em; font-size: .74rem; font-weight: 750; }
.positive { color: #167451; }
.neutral { color: #675c67; }
.dashboard-kpis .target { height: 5px; margin: .7rem 0 .4rem; overflow: hidden; background: #eee9ef; border-radius: 99px; }
.dashboard-kpis .target i { display: block; height: 100%; background: linear-gradient(90deg, var(--violet), var(--pink)); border-radius: inherit; }
.dashboard-kpis em { color: var(--muted); font-size: .7rem; font-style: normal; }
.dashboard-grid { display: grid; grid-template-columns: 1.35fr .85fr; gap: .8rem; margin-top: .8rem; }
.dashboard-card { padding: 1.1rem; }
.card-heading { display: flex; justify-content: space-between; gap: 1rem; align-items: flex-start; }
.card-heading h4 { margin: 0; font: 600 1.2rem/1.2 var(--serif); }
.card-heading > small { color: var(--muted); }
.legend { display: flex; gap: .4rem; align-items: center; color: var(--muted); font-size: .72rem; white-space: nowrap; }
.legend i { width: 8px; height: 8px; background: var(--pink); border-radius: 50%; }
.legend i:nth-child(2) { margin-left: .35rem; background: var(--gold); }
.trend-chart { display: block; width: 100%; height: auto; margin-top: .6rem; overflow: visible; }
.grid-lines line { stroke: #e7e0e8; stroke-width: 1; }
.axis-labels text, .end-labels text { fill: #837684; font: 12px var(--sans); }
.end-labels text { fill: var(--plum); font-weight: 900; }
.line-csat, .line-fcr { fill: none; stroke-linecap: round; stroke-linejoin: round; stroke-width: 5; }
.line-csat { stroke: var(--pink); }
.line-fcr { stroke: var(--gold); }
.chart-insight { margin: .4rem 0 0; padding: .85rem; color: #5d505c; background: var(--cream); border-radius: 10px; font-size: .84rem; }
.chart-insight strong { color: var(--plum); }
.bar-chart { display: grid; gap: 1rem; margin: 1.5rem 0; }
.bar-chart > div { display: grid; grid-template-columns: 115px 1fr 35px; gap: .6rem; align-items: center; }
.bar-chart span, .bar-chart strong { font-size: .75rem; }
.bar-chart span { color: var(--muted); }
.bar-chart i { height: 9px; overflow: hidden; background: #eee9ef; border-radius: 99px; }
.bar-chart b { display: block; height: 100%; background: linear-gradient(90deg, var(--violet), var(--pink)); border-radius: inherit; }
.dashboard-bottom { display: grid; grid-template-columns: 1fr 1fr; gap: .8rem; margin-top: .8rem; }
.impact-numbers { display: grid; grid-template-columns: repeat(3, 1fr); gap: .6rem; margin: 1.4rem 0 .8rem; }
.impact-numbers div { padding-right: .6rem; border-right: 1px solid #e1dae2; }
.impact-numbers div:last-child { border-right: 0; }
.impact-numbers strong { display: block; color: var(--plum); font: 600 clamp(1.5rem, 3vw, 2.25rem)/1 var(--serif); }
.impact-numbers span { display: block; margin-top: .35rem; color: var(--muted); font-size: .73rem; line-height: 1.25; }
.impact-card > small { color: var(--muted); font-size: .7rem; }
.action-card ol { display: grid; gap: .7rem; margin: 1.1rem 0 0; padding-left: 1.25rem; }
.action-card li { padding-left: .25rem; color: #5d505c; font-size: .82rem; }
.action-card b { color: var(--ink); }
.dashboard-footnote { display: block; margin-top: 1rem; padding: 0; color: var(--muted); background: transparent; border: 0; font-size: .7rem; text-align: center; }

.approach { display: grid; grid-template-columns: 1fr 1fr; gap: clamp(3rem, 9vw, 10rem); background: linear-gradient(135deg, #ffb7d8 0%, #ffd3e5 58%, var(--gold) 150%); }
.approach h2 { max-width: 700px; font-size: clamp(2.5rem, 4.8vw, 4.8rem); }
.approach .eyebrow { color: var(--ink); }
.approach-steps { list-style: none; counter-reset: steps; margin: 0; padding: 0; border-top: 2px solid var(--ink); }
.approach-steps li { display: grid; grid-template-columns: 145px 1fr; gap: 1rem; padding: 1.15rem 0; border-bottom: 1px solid rgba(23,19,31,.35); }
.approach-steps b { font-family: var(--serif); font-size: 1.2rem; }
.approach-steps span { align-self: center; }

.voices { background: var(--cream); }
.quote-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 1px; background: var(--line); border: 1px solid var(--line); }
figure { margin: 0; padding: clamp(1.7rem, 4vw, 3.5rem); background: var(--paper); }
blockquote { margin: 0 0 2rem; font: 500 clamp(1.25rem, 2.3vw, 2rem)/1.38 var(--serif); }
figcaption { display: flex; flex-direction: column; gap: .1rem; }
figcaption span { color: var(--muted); font-size: .84rem; }
.featured-quote { color: white; background: linear-gradient(135deg, var(--violet), var(--plum)); }
.featured-quote figcaption span { color: rgba(255,255,255,.7); }

.experience { background: var(--paper); }
.timeline { display: grid; grid-template-columns: repeat(4, 1fr); border-top: 1px solid var(--line); }
.timeline article { position: relative; padding: 2rem 1.5rem 1rem 0; border-right: 1px solid var(--line); }
.timeline article:not(:first-child) { padding-left: 1.5rem; }
.timeline article::before { content: ""; position: absolute; top: -7px; left: 0; width: 13px; height: 13px; background: var(--pink); border: 2px solid var(--ink); border-radius: 50%; }
.timeline article:not(:first-child)::before { left: 1.5rem; }
.timeline article > p:first-child { color: var(--violet); font-weight: 900; font-size: .78rem; letter-spacing: .08em; }
.timeline h3 { margin-bottom: .2rem; font: 600 1.35rem/1.2 var(--serif); }
.timeline span { display: block; margin-bottom: 1rem; color: var(--muted); font-size: .86rem; font-weight: 700; }
.timeline article > p:last-child { color: var(--muted); font-size: .93rem; }

.contact { text-align: center; color: white; background: linear-gradient(135deg, var(--ink), #571748); }
.contact h2 { max-width: 950px; margin: 0 auto 1.5rem; }
.contact > p:not(.eyebrow) { max-width: 720px; margin: 0 auto; color: rgba(255,255,255,.7); font-size: 1.1rem; }
.contact-actions { justify-content: center; }
.button-light { color: var(--ink); background: white; }
.text-link { padding: .6rem; color: white; font-weight: 800; text-underline-offset: 5px; }
footer { display: flex; justify-content: space-between; gap: 1rem; padding: 1.5rem clamp(1.25rem, 7vw, 8rem); color: rgba(255,255,255,.55); background: var(--ink); border-top: 1px solid rgba(255,255,255,.1); font-size: .8rem; }

:focus-visible { outline: 3px solid #5bd5ff; outline-offset: 4px; }
@media (max-width: 900px) {
  .menu-button { display: inline-flex; }
  .site-nav { display: none; position: absolute; top: 76px; left: 0; right: 0; flex-direction: column; align-items: stretch; padding: 1.25rem; background: var(--ink); border-top: 1px solid rgba(255,255,255,.12); }
  .site-nav.open { display: flex; }
  .site-nav a { padding: .65rem .4rem; font-size: 1rem; }
  .site-nav .nav-cta { text-align: center; }
  .hero { grid-template-columns: 1fr; min-height: auto; }
  .hero-portrait { justify-self: start; max-width: 380px; }
  .section-intro, .leadership, .case-panel, .approach { grid-template-columns: 1fr; }
  .leadership .section-intro { position: static; }
  .timeline { grid-template-columns: repeat(2, 1fr); }
  .dashboard-grid, .dashboard-bottom { grid-template-columns: 1fr; }
}
@media (max-width: 620px) {
  .brand-name { display: none; }
  .hero { padding-top: 4rem; }
  h1 { font-size: clamp(3.7rem, 18vw, 6rem); }
  .hero-actions .button { width: 100%; }
  .metric-grid { grid-template-columns: repeat(2, 1fr); }
  .metric-grid article { min-height: 155px; }
  .results-strip, .quote-grid, .timeline { grid-template-columns: 1fr; }
  .results-strip span { text-align: left; }
  .timeline article, .timeline article:not(:first-child) { padding-left: 1.5rem; border-right: 0; border-left: 1px solid var(--line); }
  .timeline article::before, .timeline article:not(:first-child)::before { left: -7px; }
  .approach-steps li { grid-template-columns: 110px 1fr; }
  .dashboard-header { align-items: flex-start; }
  .dashboard-period { align-items: flex-start; }
  .dashboard-kpis { grid-template-columns: repeat(2, 1fr); }
  .impact-numbers { grid-template-columns: 1fr; }
  .impact-numbers div { padding: 0 0 .7rem; border-right: 0; border-bottom: 1px solid #e1dae2; }
  .impact-numbers div:last-child { border-bottom: 0; }
  .bar-chart > div { grid-template-columns: 100px 1fr 32px; }
  footer { flex-direction: column; }
}
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation-duration: .01ms !important; transition-duration: .01ms !important; }
}